Privacy Policy
This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. Please read this policy carefully before providing us with any personal information.
What information do we collect?
We may collect the following types of information from you:
- Personal information: This is information that can be used to identify you as an individual, such as your name, email address, phone number, postal address, or payment details. We only collect personal information when you voluntarily provide it to us, such as when you register for an account, make a purchase, sign up for a newsletter, or contact us for support.
- Non-personal information: This is information that cannot be used to identify you personally, such as your IP address, browser type, device type, operating system, language preference, referring site, pages viewed, time spent, or other anonymous statistical data. We automatically collect non-personal information when you visit our website or use our services, using cookies, web beacons, or other similar technologies.
- Third-party information: This is information that we obtain from other sources, such as social media platforms, advertising networks, or analytics providers. We may combine this information with the information we collect from you to enhance our services or offer you more relevant content.
How do we use your information?
We may use your information for the following purposes:
- To provide and improve our services: We use your information to deliver the products or services you request, to process your transactions, to communicate with you, to troubleshoot issues, to enhance our features, to personalize your experience, and to measure and analyze our performance.
- To protect our rights and interests: We use your information to prevent fraud, to enforce our terms and conditions, to comply with legal obligations, to resolve disputes, to defend ourselves from claims, and to protect our property and safety.
- To market and advertise our services: We use your information to send you promotional messages, newsletters, offers, or other marketing communications that may be of interest to you, based on your preferences and behavior. You can opt out of receiving these communications at any time by following the instructions in each message or by contacting us.
- To share with third parties: We may share your information with third parties that provide services on our behalf, such as payment processors, hosting providers, email service providers, or analytics providers. We require these third parties to use your information only for the purposes for which we disclose it to them and to protect it with appropriate security measures. We may also share your information with third parties that we partner with, such as advertisers, sponsors, or affiliates, to offer you products or services that may be of interest to you. We will obtain your consent before sharing your information with these third parties, and you can opt out of such sharing at any time by contacting us.
How do we protect your information?
We take reasonable steps to protect your information from unauthorized access, use, disclosure, alteration, or destruction, using industry-standard security technologies and procedures. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your account. We urge you to notify us immediately if you suspect any unauthorized use of your account or any breach of security.
How can you access and control your information?
You have the right to access, update, correct, delete, or restrict the use of your information at any time, subject to certain limitations and exceptions. You can exercise these rights by logging into your account, by contacting us, or by following the instructions in our communications. You also have the right to object to our processing of your information for certain purposes, such as marketing or profiling, or to withdraw your consent where we rely on it. You can opt out of receiving marketing communications from us by clicking on the unsubscribe link in each message or by contacting us. You can also opt out of certain cookies or other tracking technologies by adjusting your browser settings or using third-party tools. However, some features of our website or services may not function properly without these technologies.
How do we update this policy?
We may update this policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting a notice on our website, by sending you an email, or by other means as required by law. Your continued use of our website or services after such notice constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed of how we handle your information.
How can you contact us?
If you have any questions, comments, or complaints about this policy or our privacy practices, please contact us at:
Host Prime, Business Plus Mall, N Teseen, New Cairo 1, Cairo Governorate 474001
+20 10 00699011
+20 10 61602974
We will respond to your inquiries as soon as possible.
